Requests for Information must be made in writing either by sending it to the address below:
Freedom of Information Requests NHS St Helens Clinical Commissioning Group St Helens Chamber Salisbury Street, Off Chalon Way St Helens Merseyside WA10 1FY or via an email to: firstname.lastname@example.org
What information must I include in my request?
The FOI Act requires certain information to be supplied before the organisation can respond to your request:
The organisation has a legal obligation to reply to your FOI request and must do so within 20 working days of receipt. In replying we will do one of the following:
What can I do if I am unhappy with the reply I receive or the way in which my request was handled? – You can complain. Your first point of complaint is the organisation. You will need to ask for an internal review of your FOI request. If, after an internal review, you are still not satisfied you can then complain to the Information Commissioner (ICO). Details of how to do this are available at the ICO website. Full details of how to complain to the organisation will be included in our initial reply to your FOI request. Details of how to complain further to the Information Commissioner will be included in our response to your internal review request.