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Frequently Asked Questions

How do I find an NHS Dentist?

PALS has up to date details of dentists taking on new NHS patients and approximate waiting times for appointments. You can contact PALS on 0800 218 2333 or you can also use the NHS Choices website.

How can I check the quality and the safety of the care being provided by a dentist in my area?

The Care Quality Commission will only register dental practices (NHS and Private but excluding dental services provided by hospitals) that meet strict standards of quality and safety. 

How do I register with a local GP?

NHS Choices can give details of local practices if you input your postcode. This will also give you details on the registration policy for the particular practice.  Or click here for a list of local practices.

How do I make a complaint about NHS services?

Contact PALS who will provide details of the appropriate complaints department.

How much will I be charged for my dental treatment?

There are three bands for NHS dental charges - Click here to find out more. If you have specific concerns, contact PALS who will be able to provide more information. 

Third Party Ordering Pilot

Click here to find out more about the important changes to the way repeat prescriptions are ordered.