Your experiences

We want to know your patient story

If you have had a healthcare experience which you would like to tell us about, you can fill out the form below to tell us your story.

Your experience of the NHS in St Helens is important to us, it will help us shape the way we deliver services and also help to ensure that we are providing the best quality of service to you. 

We use this information to provide feedback to our commissioners and service providers so we can continually improve our services.

This listening extends right through to our Quality Committee and Governing Body - we start all these meetings  listening to a patient story.

As well as using patient stories the CCG also use a wide range of other channels to capture feedback and experiences, these include:

  • Patient Opinion website
  • NHS website
  • Social media
  • Health events
  • Meetings
  • Focus groups
  • Healthwatch insight, information and reports

We are always interested to hear your views and feedback which can help us to improve and shape the healthcare services that you receive. To find out how to get involved in the work of the CCG visit our get involved page