Involving People and Communities

There are ten principles that underpin how the Cheshire and Merseyside ICS will work with people and communities. We will:

• Put the voices of people and communities at the centre of decision-making and governance, at every level of the ICS.
• Start engagement early when developing plans and feed back to people and communities how their engagement has influenced activities and decisions.
• Understand your community’s needs, experience and aspirations for health and care, using engagement to find out if change is having the desired effect.
• Build relationships with excluded groups, especially those affected by inequalities.
• Work with Healthwatch and the voluntary, community and social enterprise (VCSE) sector as key partners.
• Provide clear and accessible public information about vision, plans and progress, to build understanding and trust.
• Use community development approaches that empower people and communities, making connections to social action.
• Use co-production, insight and engagement to achieve accountable health and care services.
• Co-produce and redesign services and tackle system priorities in partnership with people and communities.
• Learn from what works and build on the assets of all ICS partners – networks, relationships, activity in local places.