14 Oct 2020

GPs in St Helens are reminding members of the public that practices are open for business - even though they are operating in a different way.

People are asked to not turn up unless they have an appointment and to first phone their surgery or use the online consultation on the practice website. However, it is important that patients do still contact their GP practice first in the event of any illness or health concern as prevention and early diagnosis remains key.

 Dr Mike Ejuoneatse, local GP and Governing Body Member for NHS St Helens CCG, said:

 “GP practices in St Helens remain open to patients as they have done throughout the pandemic but are operating in a different way to ensure that we can keep patients and staff safe and socially distanced.  Please don’t turn up unless you have a face to face appointment as we won’t be able to see you.

 “All practices offer appointments by phone or video call and will see patients face to face if it is clinically necessary after speaking to you first.

 “You can also call NHS 111 or go online at www.111.nhs.uk  if you are unsure where to go for medical help and advice.  The NHS 111 service can offer advice over the phone, arrange repeat prescriptions or book you an appointment at the Urgent Treatment Centre or your GP practice if needed.

“A&E and 999 should only be for genuine medical emergencies such as heart attack or stroke symptoms, breathing difficulties, severe bleeding or burns - we need to keep our hospitals free for the sickest patients and ensure that waiting areas at A&E departments are kept clear to reduce the spread of Covid-19.”

Dr David Reade, a GP at Hall Street medical practice has filmed this short video to remind patients of this which is also being shared on our social media channels.